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Warehouse Jobs
Part Time
7/6/2025
CONCORD, ON L4K 3S2
(7.6 miles)
Primary Job Posting Location:Concord, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:The Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.Job Type: Part-Time - PermanentWork Location: 2900 Steeles Avenue West Concord ON L4K 3S2.Workdays: Monday to FridayShift Duration: 6:30PM to 11:00PM (3-5 hours per day)**Applicants must be able to work 25 hours per week**Responsibilities and Duties:Load and unload packages into package delivery vehicles and trailersLearn and properly execute company-established package handling methodsSort and stock packages based on postal codesQualifications:Ability to lift up to 70 lbs. (35kg)Full availability to work Monday to Friday (all five days of the week)Ability to read and memorize postal codesComfortable working in a fast-paced and physically demanding environmentComfortable working inside truck trailers and package delivery vehiclesNo Warehouse experience requiredCompensation and Benefits:$17.80/hr ($17.75 + an hourly bonus of $.05) and automatic progression as per the existing Union Collective Agreement.Tuition reimbursement of up to $6000 per yearHealth and dental benefits after one year of service2 weeks of paid vacation after one year of serviceImmediate access to UPS ‘Employee Discounts’ upon hiringPaid trainingOpportunity for advancement within a Fortune 100 CompanyFree parkingEXPENSES/WORKING CONDITIONS:Monthly union dues (approximately $52/month)A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)Exposed to changing temperatures while working in a warehouse environment.UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Part Time
7/6/2025
CONCORD, ON L4K 3S2
(7.6 miles)
Primary Job Posting Location:Concord, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:The Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.Job Type: Part-Time - PermanentWork Location: 2900 Steeles Avenue West Concord ON L4K 3S2.Workdays: Monday to FridayShift Duration: 11:45 PM to 4:45 AM (3-5 hours per day)**Applicants must be able to work 25 hours per week**Responsibilities and Duties:Load and unload packages into package delivery vehicles and trailersLearn and properly execute company-established package handling methodsSort and stock packages based on postal codesQualifications:Ability to lift up to 70 lbs. (35kg)Full availability to work Monday to Friday (all five days of the week)Ability to read and memorize postal codesComfortable working in a fast-paced and physically demanding environmentComfortable working inside truck trailers and package delivery vehiclesNo Warehouse experience requiredCompensation and Benefits:$17.80/hr ($17.75 + an hourly bonus of $.05) and automatic progression as per the existing Union Collective Agreement.Tuition reimbursement of up to $6000 per yearHealth and dental benefits after one year of service2 weeks of paid vacation after one year of serviceImmediate access to UPS ‘Employee Discounts’ upon hiringPaid trainingOpportunity for advancement within a Fortune 100 CompanyFree parkingEXPENSES/WORKING CONDITIONS:Monthly union dues (approximately $52/month)A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)Exposed to changing temperatures while working in a warehouse environment.UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Part Time
7/6/2025
Ajax, ON L1S 0A2
(19.7 miles)
Primary Job Posting Location:Ajax, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThe Warehouse Associate’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.Job Type: Part-Time - PermanentWork Location: 575 Harwood Ave N, Ajax, On L1Z 0K4Workdays:Tuesday to Saturday-4:30am to 9:30amShift Duration: 3-5 hours per day *(Flexibility is required with both the start and finish times).Responsibilities and Duties:Load and unload packages into package delivery vehicles and trailersLearn and properly execute company-established package handling methodsSort and stock packages based on postal codesQualifications:Ability to lift up to 70 lbs. (35kg)Full availability to work Monday to Friday (all five days of the week)Ability to read and memorize postal codesComfortable working in a fast-paced and physically demanding environmentComfortable working inside truck trailers and package delivery vehiclesWarehouse experience (would be considered an asset)Compensation and Benefits:$18.30/hr ($17.75 + an hourly bonus of $.55) and automatic progression as per the existing Union Collective Agreement.Tuition reimbursement of up to $3000 per year + $300 for course materials (books)Health and dental benefits after 12 months of employment (commences on the first day of the month after meeting the requirement)2 weeks of paid vacation after one year of serviceEmployee Referral Bonus Program ($300 per referred Package Handler)Immediate access to UPS ‘Employee Discounts’ upon hiringPaid trainingOpportunity for advancement within a Fortune 100 CompanyFree parkingEXPENSES/WORKING CONDITIONS:Monthly union dues (approximately $52/month)A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)Exposed to changing temperatures while working in a warehouse environment.Of Note:In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Part Time
7/3/2025
CALEDON, ON L7C 2L7
(22.1 miles)
Primary Job Posting Location:Caledon, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:At UPS we discover how we combine endless opportunities innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment you have the freedom to forge a career path that can take you anywhere you want to go.Position Summary:The Package Handler’s position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.Job Type: Part-Time - PermanentWork Location: 12424 Dixie Road Caledon ONWorkdays: Monday to FridayShift Start: 5:30 PM Shift averages 3-5 hours a day, start times / finish times may vary with operational need. Flexibility required.Pay rate: $17.80/hr. (base rate of $17.75/hr. + an hourly bonus of $0.05).** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**Responsibilities and Duties:Load and unload packages into package delivery vehicles and trailersLearn and properly execute company-established package handling methodsSort and stock packages based on postal codesQualifications / Requirements:Ability to lift up to 70 lbs. (32kg) without assistanceFull availability to work Sunday to Thursday (all five days of the week)Must be able to work 25 hours per week legallyAbility to read and memorize postal codesComfortable working in a fast-paced and physically demanding environmentComfortable working inside truck trailers and package delivery vehiclesWarehouse experience - PreferredCompensation and Benefits:Pay rate of $17.80/hr. (base rate of $17.75/hr. + an hourly bonus of $0.05)Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)Tuition reimbursement of up to $2,000 per semesterExtended health and dental benefits after one year of service2 weeks of paid vacation after one year of serviceImmediate access to UPS ‘Employee Discounts’ upon hiringPaid trainingOpportunity for advancement within a Fortune 50 CompanyFree onsite parkingWorking Conditions:Exposed to changing temperatures while working in a warehouse environment.Of Note:In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
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Full Time
7/5/2025
Woodbridge, ON L4L 2Y3
(11.6 miles)
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve. Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: This Pump Millwright role will be located at our Toronto Quick Response Center. The Millwright is responsible for pump dismantlement, cleaning, inspecting and assembly. The Millwright will work on a diverse range of rotating equipment including, but not limited to, BBx, OHx, vertical pumps, and other high energy pumps. You will work with team leads and other team members to execute work as provided on work instructions, routers, drawings, and checklists. Join a team known for excellence in pump repair for Eastern Canada and beyond! NEW HIRES ARE ELIGIBLE FOR A $10,000 SIGN ON BONUS! APPLY TO FIND OUT MORE! Relocation will be considered. No Visa or other sponsorships available for this role. Essential Duties and Responsibilities: Use mechanical aptitude to repair and assemble pumpsExperience in reading prints and drawingsFollow pre-job brief and checklists prior to assembly or disassembly of a pump.Experience with the proper power and hand tools needed to assemble rotating equipmentInspect and verify quality of finished work with precision measurement tools (i. e. micrometers, dial indicators, calipers, etc.)Conduct low pressure air tests and high pressure hydrostatic testsBalancing impellers and rotorsUtilize cranes, lifting devices, and fork trucksCommunicate clearly to peers and supervisors any related job issuesAbility to work efficiently within fixed time windows for each manufacturing processExhibit behavior that encourages teambuilding, decision making, problem solving, and continuous improvementsComply with all Flowserve policies and procedures; specifically around time and attendance, safety, and productivity Requirements: High School Diploma or equivalentApproach the pump with craftsman mindset.8+ years of pump repair experienceAble to read and interpret prints, shop drawings, assembly checklists, and other written work instructionsAccurately set up and read precision measuring instruments such as micrometers, dial indicators, calipers, and other gaugesBasic computer aptitude to learn data entry systems as well as Microsoft Word and OutlookProficient verbal and written communication skills in English and able to effectively understand work instructions, safety procedures, and company policies.Must be able to stand for long periods of time and lift up to 25 pounds with a full range of hand and upper-body motion to work with tools and parts.Must show a customer-service mindset for on-time delivery and quality workmanshipStrong drive to make things happen and a strong “can do” attitude Preferred experience/skills: Advanced to Expert level repairing rotating equipmentPrevious experience balancing rotating equipmentPrevious experience conducting hydro test433A License Benefits Starting from Day 1: Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, and many other excellent benefits! Eligibility requirements apply to some benefits and may depend on job classification and length of employment. \#DL Req ID : R-13640 Job Family Group : Operations Job Family : OP Repair Mechanic EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve. com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Full Time
6/10/2025
Mississauga, ON L5B 3J1
(13.8 miles)
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Adoption Specialist (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You’ll Make in this RoleSolventum is seeking anAdoption Specialistfor its Health Information Systems team located in Eastern Canada. The successful candidate will make an impact by making it easy for users to utilize Solventum's Canadian HIS Applications, such as Coding Solution 360 Encompass, Codefinder and Clinician Solutions Fluency Direct and Fluency Align. By providing “at-the-elbow” training on Solventum HIS product lines and continuous optimization of the platform, the ideal candidate will build strong client relationships and support key customer objectives.As an Adoption Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Serve as the primary point of contact for customers during the implementation and optimization of Solventum’s Health Information Systems (HIS), clearly articulating product features, benefits, and best practices.Deliver engaging and effective training sessionsboth onsite and virtualincluding train-the-trainer programs to support successful product adoption.Provide responsive, high-quality support to end users, offering guidance and escalating complex issues to subject matter experts as needed.Deliver concierge-level desktop application support, develop user-friendly system documentation, and manage assigned projects and tasks to completion.Collaborate with the 360 Encompass content development team to ensure alignment with clinical and coding standards.Partner with hospital Health Information Management (HIM) teams to support document scoping and configuration for 360 Encompass implementations.Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:Bachelor’s Degree or equivalent certification in Health Information Management (completed and verified prior to start) AND minimum 3 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment.ORHigh School Diploma/GED AND minimum 7 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment.In addition to the above requirements, the following are also required:CHIMA certification from an accredited institutionAdditional qualifications that could help you succeed even further in this role include:Strong understanding of the processes associated with documentation in the leading electronic medical record systems used in Canada (EPIC, Cerner, Medtech)Ability to follow established processes, rules and conventions.Ability to meet appropriate deadlines for inclusion in relevant product releasesStrong written communication skillsProficiency with Microsoft 365Work location: Remote Travel: May include up to 20% domesticRelocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-beingSolventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.Solventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.Solventum Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.
Full Time
7/6/2025
Toronto, ON M2N 6N5
(2.8 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Product Analyst & Customer Operations, DisputesSenior Specialist, Product Analyst & Customer Operations, DisputesWho is Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Role OverviewThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes Lifecycle Global Product team within Security Solutions Organization is looking for a Senior Analyst of Product & Customer Operations to drive our Disputes product strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role is a combination business analysis, data analytics, and strategy, and will play a critical role in supporting customer retention and growth strategy by looking across customer’s data, market trends, core payment trends, and behavior changes to then make data-led recommendations for product enhancements. Key Responsibilities• Build relationships across Product, Regions, Customer, and other Mastercard cross functional teams supporting Customers, such as Account Management, Customer Services, etc.• Define product usage metrics for the customer and derive insights by incorporating customer/consumer/market trends. • Define data-driven recommendations to drive customer satisfaction and revenue growth. • Engage with customer, account management, and internal/external stakeholder to implement recommendations.• Define customer usage metrics and work with Product teams to drive enhancements.• Assess market/customer opportunities incorporating accurate representations of future revenues.• Measure and monitor product performance and raise risks.• Support executive updates, customer updates, and keep stakeholders abreast of progress as well as raise risks.All About You• Experience in market analysis, business analysis, data insights/analytics and strategy experience.• Proven experience working with customer facing roles, building and managing strong relationships.• Product Management/Technology/Data experience with an ability to interpret market changes on usage• Preferred experience in Payments, Disputes, Fraud, and Chargeback products.• Experience in creating data insights into stories• Expert in creating executive presentations, excel pivots, etc. Experience with dashboard tools such as tableau, domo, etc a plus.• Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to self-start and lead.Additional InformationMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:• Abide by Mastercard’s security policies and practices;• Ensure the confidentiality and integrity of the information being accessed.• Report any suspected information security violation or breach, and• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M2N 6N5
(2.8 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector of Product Management, DisputesThe Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goodsand telecom companies.The Disputes and Customer Experiences team within Security Solutions Organization is looking for a Director of Product Management to drive our disputes strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role will play a critical role in defining and executing the build of highly priority and fast paced products that will redefine the dispute space at large.Key Responsibilities• Build relationships across Product, Engineering, Regions, Foundry and other Mastercard cross functional teams to identify business opportunities, solve problems, and deliver solutions.• Cross functionally coordinate Engineering, UX Designers, Product SMEs, Foundry teams and more in defining product requirements and approving them for build. Own and track your work through development to ensure requirements are met according to expectations.• Own thoughtful prioritization of roadmaps and ensure all stakeholders and bought in to the collective mission.• Write business requirements and breaking them out into initiatives, epics and features. • Create a business delivery strategy working with Engineering. • Maintain careful records of project statuses and keep stakeholders abreast of progress as well as raise risks.• Define product usage metrics and work with development teams to monitorSupport the ideation and development of a strong pipeline of future opportunities leveraging internal and external relationships. Uses a data-driven approach to assess market opportunities and to build business cases incorporating accurate representations of future revenues and expense bases.All About You• Product management, product owner, or product manager technical experience with a focus on product strategy and zero-to-one new product development. You should be a well-rounded product owner with experience in back-end and front-end solutions that are both direct to consumer as well as B2B2C.• Experience developing and commercializing new products in large, matrixed organizations of a similar scale as Mastercard. Experience in fintech, banking, and large tech is desired.• Experience Product Managing REST API's and capable of reading swagger documentation.• Understand product development concepts and best practices. • Lead with a team mindset and be flexible to what your cross-functional partners need to excel in their respective roles. • Experience representing business and customer needs when defining the requirements. • Able to build relationships and delivering results with global, multi-cultural and remote project teams• Strong communication skills, able to articulate and where necessary simplify concepts and details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.• Strong ability to lead by influence • Excitement to work on a fast pace, high priority product that will impact hundreds of thousands of consumers around the globe. • Experience and comfort with emerging technologies such as AI, LLM, machine learning, etc.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
7/1/2025
Toronto, ON M2N 6N5
(2.8 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Product ManagementWho is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity (“Clarity”) changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director Product Management will lead the Merchant narrative for Subscriptions:• Develop a strategic roadmap leveraging market and customer research for Subscription Management with a focus on Merchants• Identify opportunities to improve value proposition of merchants by bringing a merchant focused lens to the product development process• Oversee product evolution, establish go-to-market strategy, pricing & optimize products and resources for Subscription ManagementResponsibilities • Support customer facing teams in socializing the merchant value prop for Subscriptions• Lead workshops and conversations at the c-suite level to drive awareness and adoption of the product• Understand Mastercard’s business model and take key financial or commercial factors while enhancing merchant strategy• Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements • Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized• Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)• Participate in cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences• Lead by example with hands-on approaches to demonstrating product management excellence, sharing best practices, and demonstrating our Mastercard Way Values.Experiences• Have knowledge and experience with the subscription / payments industry or with merchants• Extensive experience working on product launches in multiple markets• Experience independently building product strategies and driving alignment with senior executives• Understands and can explain the business context and the associated customer use cases• Verbal and written communication is clear and concise• Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality• Demonstrate an understanding of team performance and leadership bar and effectively apply it to hiring decisions• Demonstrate experience as people manager with the ability to attract, recruit, and develop technical talentMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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